Shipping policy

Thank you for shopping with Epiphany! We’re so grateful for your support and can’t wait to get your order to you.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed. You will receive a confirmation email once your order has shipped, including tracking information.

Please note: During sales, promotions, or holidays, processing times may be slightly longer. If we expect that it will take more than 3 business days to process your order, we will contact you.

Shipping Rates & Delivery Times

We charge $8 for flat-rate shipping to any address within the lower-48 states of the United States. 

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: We do not currently offer expedited shipping.

Delivery times are estimates and may vary due to carrier delays beyond our control.

Domestic Shipping

We currently ship within the United States. At this time, we do not offer international shipping.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an address error, additional shipping fees may apply to resend the package.

Lost or Delayed Packages

Once your order has been handed over to the carrier, we are not responsible for lost, stolen, or delayed packages. If you experience an issue, please reach out to the carrier directly using your tracking number. That said, we’re always happy to help however we can—just contact us!

Questions?

If you have any questions about shipping or your order, please contact us at online@epiphanyathens.com. We’re here to help!